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Customer Voice

Start collecting real reviews today!!

Customer reviews are hard to come by. Make asking for reviews easier with Customer Voice.

Reach your customers any way you want

Customize each communication

Boost your ranking on Google to #1

Get more reviews to build brand trust

Easily gather reviews to grow business

More reviews equal more traffic through the door! With Customer Voice, you can grow customer loyalty and boost sales by gathering authentic reviews on the sites that matter most.

Gather customer feedback with personalized messages

Customize all messages to match your brand identity and increase open and click-through rates.

Reach customers by text or email to gather customer feedback effectively for a single location or across an entire multi-location brand.

Collect reviews on pages that make an impact

Glowing reviews help businesses shine in local search! Collect new reviews on third-party review sites, social media profiles, and first-party landing pages.

Never miss a chance to collect authentic customer feedback with the Review Generation Widget right on your website.

Measure performance effectively

Measure success with a conversion funnel and track progress over time. Get an at-a-glance roll-up of a brand’s success or filter by specific locations.

Complementary Products for Customer Voice

Reputation Management

Monitor every aspect a local business’s online reputation, including reviews, listings, and mentions. Reviews collected through Customer Voice can be managed and responded to in Reputation Management!

Listing Builder

With Listing Builder, businesses receive My Listing, a free online listing and landing page to boost their search ranking. Use Customer Voice review requests and the widget to collect reviews on the My Listing page to increase visibility.

Add-ons for Customer Voice

Text messages have a 98% open rate, making SMS review requests an effective method of collecting online reviews!

SMS 50

> 50 Monthly SMS credits
> Packages available only for sending within Canada or US

SMS 100

> 100 Monthly SMS credits
> Packages available only for sending within Canada or US

SMS 200

> 200 Monthly SMS credits
> Packages available only for sending within US, Canada, UK or Australia

SMS 500

> 500 Monthly SMS credits
> Packages available only for sending within US, Canada, UK or Australia

SMS 1000

> 1000 Monthly SMS credits
> Packages available only for sending within US, Canada, UK or Australia

Try Customer Voice for FREE!

We offer two editions of our customer feedback tool: Customer Voice Express and Customer Voice Pro. The Express edition is a simplified tool with essential features such as saving one template and sending 15 emails per month. Once you’ve come to know and love the Express edition, easily upgrade to the Pro edition and unlock more ways to gather customer feedback and grow your online reviews.

Customer Voice Software Features

FeaturesExpressPro
Create customersUnlimitedUnlimited
Send email review requests15 per monthUnlimited
Bulk send review requests-
Sync customer list in Success Center
Customize and display the Review Widget on any website to conveniently ask for feedback from customers
Customize and save reiew request templates140
Access to SMS add-ons-
Send automated follow-up email to customers who haven't shared their positive review-

Ready to get started? Have questions?

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