Our outsourced Help Desk for Managed Services Providers and Software as a Service companies.
Keeping your IT help desk up and running is an ongoing challenge—one made infinitely harder when dealing with outdated systems and insufficient communication tools. But there’s a way to overcome your top help desk challenges with ease.
Our Support staff is physically located in the data-center so if you have an issue with your server they are here to help you resolve it immediately. You don't have to wait or play the phone tag game to get a hold of someone who can actually help you with your problem.
There are several questions that come up during the day that you may not need to call someone about. We also have Forever Email support. We answer all emails within 24 hours but most of the time we knock it out within an hour of getting your request or question.
Hostirian Emergency Maintenance Notification #20220519-001 Scope Hostirian will be performing security & software upgrades on network equipment that support your services When Start: Thursday, 05/19/2022,
Scope Hostirian will be performing routine maintenance on a UPS that supports your equipment. When Start: Thursday, 04/28/2022, 10:00 PM centralEnd: Friday, 04/29/2022 06:00 AM
Scope Hostirian is performing routine maintenance on the equipment that supports your service. When Start: Friday, 10/01/2021, 12:01 AM centralEnd: Friday, 10/01/2021, 6:00 AM central
