Our outsourced Help Desk for Managed Services Providers and Software as a Service companies.
Keeping your IT help desk up and running is an ongoing challenge—one made infinitely harder when dealing with outdated systems and insufficient communication tools. But there’s a way to overcome your top help desk challenges with ease.
Our Support staff is physically located in the data-center so if you have an issue with your server they are here to help you resolve it immediately. You don't have to wait or play the phone tag game to get a hold of someone who can actually help you with your problem.
There are several questions that come up during the day that you may not need to call someone about. We also have Forever Email support. We answer all emails within 24 hours but most of the time we knock it out within an hour of getting your request or question.
Having perfect five-star reviews is not necessary. In fact, people don’t believe businesses that have only positive and five-star reviews. Studies show that customers trust online reviews much more when they include both positive and negative reviews.
If you haven’t seen many visitors to your website or sold any products lately, it might be because your website visitors don’t trust you. So… How do you gain that trust?
Handwritten letters are a lost art of the modern century. They’re a gentle reminder that it’s okay to slow down and pause to think.
