Our outsourced Help Desk for Managed Services Providers and Software as a Service companies.
Keeping your IT help desk up and running is an ongoing challenge—one made infinitely harder when dealing with outdated systems and insufficient communication tools. But there’s a way to overcome your top help desk challenges with ease.
Our Support staff is physically located in the data-center so if you have an issue with your server they are here to help you resolve it immediately. You don't have to wait or play the phone tag game to get a hold of someone who can actually help you with your problem.
There are several questions that come up during the day that you may not need to call someone about. We also have Forever Email support. We answer all emails within 24 hours but most of the time we knock it out within an hour of getting your request or question.
We’ve all been to a website that urges us to accept “cookies” before we can continue using the site. In response, most of us mindlessly click “accept” and continue on with our search without thinking twice about what we clicked. But, do you truly understand cookies and their purpose?
Websites can crash for a variety of reasons. The most important thing is to recognize the problem, fix it as soon as you can, and educate yourself on the ways that you can prevent it.
Scope We are performing network maintenance. When Start: Thursday, 09/24/2020, 10:00 PM centralEnd: Friday, 09/25/2020, 6:00 AM central Impact We do not expect any service
