MARDI GRAS INC., AND HOSTIRIAN PARTNERSHIP

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MARDI GRAS INC., AND HOSTIRIAN PARTNER TO BRING EVENT INFORMATION TO MILLIONS OF PARADE REVELERS DURING MARDI GRAS SEASON!

St. Louis, MO, February 18, 2017 — Hostirian, L.L.C., a leading provider of business-class IT services announces its continued partnership with STLMARDIGRAS. ORG; the official site of Mardi Gras Inc., the non-profit organization responsible for producing Soulard Mardi Gras in St. Louis.

The Soulard Mardi Gras in St. Louis is the third largest Mardi Gras celebration in the world and attracts over 500,000 visitors to downtown St. Louis during the 2 month long celebration that dates back to 1699 in North America.

“Due to the massive popularity and logistics of our event, Mardi Gras Inc. needs a cloud partner that provides a quickly scalable platform that is highly reliable and secure, to ensure the hundreds of thousands of event goers have access to accurate event schedules, parking directions, volunteer applications and general information about the celebration, and Hostirian provides that platform perfectly for us.”, says Tim Lorson, Director for Mardi Gras Inc.

“Local businesses working together is vital for the growth and success of our region, and we are proud to partner with Mardi Gras Inc. on this impressive event!”, from Ken Cox, President at Hostirian.

During the Mardi Gras season, millions of people access stlmardigras.org looking for current and specific information, as well as historical pictures and sponsor information.

About Hostirian:
HOSTIRIAN, a division of River City Internet Group (www.rcig.net) was founded to meet the needs of regional businesses seeking a local cloud partner capable of providing state-of-the-art and cost-effective hosting facilities, superb customer service and assistance in marketing and managing their business’s web presence. Hostirian offers shared and managed web hosting services to businesses operating mission critical, multi-functional websites. In addition, Hostirian offers web hosting services to a rapidly growing number of application service providers, enabling them to more efficiently deliver application services to their customers over the Internet. Hostirian also offers value-added services, such as firewall management, cloud backup and collocation, including capacity and migration planning. Hostirian’s core focus is to offer our customers comprehensive outsourced cloud and application hosting solutions.

Hostirian
Dave Naeger
314-216-7136
dave.naeger@hostirian.com

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Key Considerations for Outsourcing Technical Support

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Companies of all sizes outsource aspects of their business to save time and money. The benefits seem obvious: from marketing and human resources to tech services, outsourcing is one way to streamline business processes effectively. And outsourcing is on the rise, with technical support being one of the areas experiencing the most growth. In fact, the technical support outsourcing market is expected to grow 6 percent by the year 2020. This includes both call center and helpdesk support. But how can you know whether your company stands to benefit from outsourcing technical support processes? First, it is helpful to understand just what it entails.

According to Udemy, outsourcing is the practice of delegating work to another person or organization, usually a third party that isn’t associated with your business. It requires you to entrust a portion of your business processes to an external resource. The same Udemy article points out that most organizations adopt outsourcing for the following reasons:

  • Unavailability of in-house expertise
  • Cutting costs in the short or long term
  • Better management of in-house workflow

To put it simply, many companies stand to benefit from outsourcing technical support because staffing an in-house team requires more capital investment and infrastructure, along with increased human resources costs. The following is a more in-depth look at why companies like yours should consider transitioning to an outsourced technical support model.

  • It’s cost effective. When companies outsource, they eliminate the costs associated with hiring employees. This can include training resources, health insurance, management oversight and more. It can also free up capital funds. Because you are outsourcing processes that aren’t essential to your business, you can better allocate resources on items that are more central. And you’ll have less overhead.
  • Better customer service is available. Outsourcing your technical support team means that services are available around the clock, at a fraction of the cost of hiring full-time employees. In addition, you will have access to services and solutions you may not have considered before. Your support team will be able to monitor your systems 24/7, identifying problems and addressing them before they affect other areas of your business.
  • It improves business focus. When you outsource technical support, your employees can focus on their core responsibilities rather than trying to cover multiple areas at once. Outsourcing vendors are trained in IT specifically, so they are better equipped to deal with challenges as they arise. Trying to keep up with the tech aspects of your business can be expensive and time consuming, and mistakes are common. Specialized outsourcing partners reduce your risk of making the wrong decision. You’ll increase staff productivity and enable your company to become more flexible, agile and dynamic.
  • You can increase the talent pool. When you choose to outsource technical support, you have the ability to access skilled tech professionals and the collective experience of a dedicated IT team. You can be sure they have the right training and certifications to do the job. This gives you a competitive advantage as well. While you may not know what to look for when hiring for technical positions, outsourcing vendors do. You can also access the right talent without worrying about geographic location.

If you decide to outsource your technical support, it is important to hire the right team and develop a good working relationship with them. The following are some aspects to keep in mind as you begin the process of hiring an outsourcing vendor. To complete the process effectively:

  • Be able to communicate the goals and objectives of your project.
  • Have a strategic plan for your relationship with the outsourcing partner.
  • Consider asking for references and do your research to determine reputation.
  • Outline all expectations involved, including finances.
  • Ensure that lines of communication are open.
  • Get buy-in from stakeholders and other decision-makers.

Follow this LINK to learn more about the Helpdesk services that Hostirian has to offer your business.

 

Article by: Gloetouch

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Hostirian will provide the EPIX production crew with advanced facilities

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St. Louis, MO, December 06, 2016 — Hostirian, L.L.C., a leading provider of business-class IT services announces its participation in the production of EPIX Presents Road To the NHL Outdoor Classics four-episode series.  Hostirian will provide the EPIX production crew with advanced facilities to process, download and transmit massive amounts of locally-recorded footage, on a daily basis, to their production facility in New York.  Hostirian’s state-of-the-art facilities are designed to provide the flexible solutions.

In November, premium TV network EPIX® and the NHL®, partnering for a third season, announced that EPIX Presents Road To the NHL Outdoor Classics will make its U.S. Television Premiere on Friday, Dec. 16, at 9 PM CT on EPIX with four weekly episodes.

This season, the series tells the stories of athletes and coaches from four teams and their journey to two games played on outdoor rinks. In commemoration of the League’s Centennial Celebration, the Detroit Red Wings and Toronto Maple Leafs will compete in the 2017 Scotiabank NHL Centennial Classic™ on New Year’s Day in Toronto, Canada. The Chicago Blackhawks and St. Louis Blues meet in the 2017 Bridgestone NHL Winter Classic® on January 2, in St. Louis. In addition to its airing on EPIX, U.S. hockey fans will be able to stream each episode of EPIX Presents Road To the NHL Outdoor Classics™ as a simulcast on EPIX.com, NHL.com and the websites for the four teams participating in the 2017 Scotiabank NHL Centennial Classic™ and the 2017 Bridgestone NHL Winter Classic®.

About EPIX Presents Road To the NHL Outdoor Classics:

EPIX Presents Road To the NHL Outdoor Classics is an EPIX Original series and presented in partnership with NHL Original Productions. Ross Greenburg is the executive producer; Steve Stern is the coordinating producer; Mike Greenburg, Peter Rogaris, Jonathan Fierro, and Eric Paulen are the producers; Aaron Cohen is the writer; Steve Lamme is the directory of photography; John Sands and Wayne Sharpe are the composers. Bill Camp is the narrator. Mark Greenberg, Jocelyn Diaz and Ross Bernard are the executive producers for EPIX, Jill Burkhart and Valerie Bishop Pearson are the producers for EPIX.

 

About Hostirian:
HOSTIRIAN, a division of River City Internet Group (www.rcig.net) was founded to meet the needs of regional businesses seeking a managed IT services partner capable of providing state-of-the-art and cost-effective hosting facilities, superb customer service and assistance in building and managing their business’s web infrastructure. Hostirian offers colocation, shared and managed web hosting services to businesses operating mission critical, multi-functional websites. In addition, Hostirian offers web hosting services to a rapidly growing number of application service providers, enabling them to more efficiently deliver application services to their customers over the Internet. Hostirian also offers value-added services, such as firewall management, 24×7 helpdesk and consulting services, including capacity and migration planning. Our services give the customer the option to use their own hardware and software or we can provide the hardware, software, network technology and systems management necessary. Hostirian’s core focus is to offer our customers comprehensive outsourced website and application hosting solutions.
Learn more about Hostirian’s solutions and offerings at www.hostirian.com or call us at (800) 615-9349.

Hostirian
Dave Naeger
314-216-7136
dave.naeger@rcig.net

 

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Vulnerable Joomla! Installation under active attack

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A Core Remote Code Execution Vulnerability (CVE-2015-8562) in the popular content management system (CMS) Joomla! was recently discovered. The vulnerability affects all versions of Joomla! prior to 3.4.6, and while updating the CMS to the latest version will patch the bug, there are still plenty of unpatched targets out there and Symantec has observed attackers actively scanning for and attacking vulnerable servers.

With over 50 million downloads Joomla! is one of the most widely used content management platforms and is used by some very popular websites, meaning the vulnerability potentially puts millions of users at risk. In an attack scenario, an attacker can use this vulnerability to execute commands on the server, tamper with the website or database contents, host malware on the server, or even redirect visitors to  other malicious websites.

How attackers find and exploit vulnerable servers
The exploit code is relatively easy to deploy and doesn’t require much skill, all that is needed is a single HTTP request. According to our telemetry, the methods attackers are using to scan for vulnerable versions of Joomla! is similar to methods we covered in a recent blog on an RCE vulnerability in the vBulletin platform. Attackers are scanning for servers running vulnerable versions of Joomla! by attempting to call a phpinfo() function or printing out an MD5 of a predetermined value. As with the vBulletin RCE exploit attacks, it is likely attackers are scanning and documenting vulnerable web servers for exploitation at a later time.

Let’s take a look at how attackers are doing this.

In one method used by attackers, if the targeted server is vulnerable, the MD5 hash for the value 233333 is printed in the response sent by the server.

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Figure 1. MD5 hash printed in the server response

Another method involves the attacker attempting to execute the eval(char()) function and waiting for any output from the die(pi()); function in the response. If this response is received it tells the attacker that the server is vulnerable.

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Figure 2. Server response from eval(char()) function

System administrators can look for the methods described previously as possible indicators of attack (IoA) or indicators of compromise (IoC). By examining web access logs, administrators can look for the requests and, if found, compare the time they were made to the time the server was patched to determine if the system was likely to have been breached.

Malicious script injection
Once a system is found to be vulnerable, the attackers can then proceed to the main attack. This usually involves the installation of a back door to enable the attackers to gain full access to the compromised computer.

The section of code shown in Figure 3 is part of an encoded PHP back door which is used against vulnerable Joomla! servers. Once the back door is established on the server, the attacker can execute commands, tamper with websites hosted on the server, or upload and download files at will.

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Read the full article at Symantec

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Facebook is once again putting the $41 billion computer network industry to shame

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Facebook has produced yet another computer network innovation that will once again floor the $41 billion network techindustry.

And Facebook will again share it with the world for free, putting commercial network tech vendors on notice. (We’re looking at you, Cisco).

The new innovation, revealed on Tuesday, is something called Backpack and it’s a second-generation computer switch, the successor to the one it released last year called the 6-Pack that directly challenged tech made by market leader Cisco (and others, like Juniper).

The difference is, the Backpack is way, way faster.

The 6-Pack was a 40G switch, which means it could stream 40G worth a data around a data center network. The Backpack is an 100G optical switch, which means it’s 2.5 times faster, and using fiber optics (aka light) to move data around instead of the traditional and more limited copper wires.

The Backpack is also a companion to the new switch Facebook announced last spring, called Wedge 100. The Wedge 100 is what’s known as a “top of rack” switch, that connects a computer rack of servers to the network. The Backpack then connects all the Wedge 100 switches together. In network jargon this is known as a “network fabric.”

Facebook is attempting to build itself a fully 100G data center and these two pieces get it much of the way there, along with the network equipment it announced last week that put the telecom equipment industry on notice.

Read the Full Story at Businessinsider.com 

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Hostirian Datavault Product Launch Party

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We had a great time last night at our Datavault launch party. We would like to Thank our partners for making this such a great event.

Robert Hudson from Perficient for being our Speaker

Clarus Communications and T-Rex

Give us a call if you want to learn more about this fantastic new Cloud Backup solution that works on any platform. Learn More

 

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We Are Consolidating Our Branding

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One brand. Same team. No confusion.

We are consolidating all of our messaging into the Hostirian brand. Over the next few months you will start to notice changes as we modify the branding on our invoices, maintenance window notices, support emails, and the websites. Our goal is to create a consistent message about who we are and the services we provide. You will not need to make any changes to your settings, servers, mail clients, etc. This is purely an effort to simplify our branding.

We will also be sending you updates on many other exciting projects. We are actively implementing upgrades to our network, updating our product lines, and installing new storage systems to increase the speed and performance of our services. In addition, we’ve enhanced our Security Operations Center, we’ve obtained our HIPAA certification, and are working on our SSAE16 certification. And there will be more projects that you will be hearing about in the upcoming months!

We appreciate your business and value your feedback. If you have any questions or suggestions, please let us know. You can email us at support@hostirian.com or give us a call 800-615-9349.

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St. Louis Companies Combine Technology For World Class Data Center

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Hostirian, a St. Louis based Hosting and Managed Services company, has chosen Enlogic cabinets, cold-row air containment and intelligent PDUs managed by No Limits Software’s RaMP Data Center Infrastructure Management for their new data center. Both Enlogic and No Limits Software are also headquartered in St. Louis.

“We love that we can work with local companies providing world class solutions for our newest data center in the Globe Building,” said Ken Cox, Vice President of Operations at Hostirian. The 26,000 square foot data center in downtown St. Louis is the largest carrier hotel building in the region. “The new cold-row containment pod provides 800mm wide cabinets, multiple PDUs for redundant power, and make a great home for your equipment,” added by Ken Cox. Both of the Hostirian data centers are SSAE-16 compliant, offer HIPAA compliant hosting, and security includes video surveillance, RFID badge readers, and 24x7x365 onsite team members.

Enlogic is a global power management provider and winner of the 2014 DCS Power and Cooling Product of the Year awards. They offer a full lineup of data center solutions including intelligent PDUs, smart cabinets, air containment solutions, and a comprehensive line of environmental monitoring devices.

No Limits Software is a leading provider of data center management solutions, including asset and change management, capacity planning, and real-time monitoring. Their RaMP software is the only DCIM (Data Center Infrastructure Management) solution which provides auto-discovery, automated change management, and real-time monitoring of virtual machines, IT equipment (servers, network, storage), and facilities equipment (power, cooling, environmental).

“We’re excited to be working with Enlogic and to be a part of one of the premier data centers in St. Louis,” said Dave Cole, president of No Limits Software. He adds that “the Hostirian team is very professional and their new data center is absolutely first class.”

ABOUT HOSTIRIAN
Hostirian is a St. Louis Hosting and Managed Services company providing Cloud Servers, Colocation, and Managed Services. Their around the clock Operations Support Services supplement customer teams by offering Help Desk, Monitoring, and SOC. They have 2 fiber connected data centers and over 14 years of experience working with small to medium sized businesses.
Learn more about Hostirian at www.hostirian.com.

ABOUT ENLOGIC
Enlogic was founded in 2011 by a group of former APC/Schneider Electric technology executives dedicated to providing innovative solutions to better address growing data center energy management needs. With a commitment to continuous innovation, Enlogic has become the technology leader and expert in data center energy management, helping data centers across the world to discover waste, improve operational efficiency and optimize energy utilization.
Learn more about Enlogic at www.enlogic.com.

ABOUT NO LIMITS SOFTWARE
No Limits Software is a leading provider of data center management solutions, including asset and change management, capacity planning and real-time monitoring. Their RaMP DCIM flagship solution allows you to more effectively manage your data center. RaMP eliminates the need for physical audits, dramatically reduces the time to find and repair equipment, improves systems availability and increases data center energy efficiency by providing accurate real-time monitoring.
Learn more about No Limits Software at www.nolimitssoftware.com.

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HTTP/2 Has Been Approved!

When the last version of the Hypertext Transfer Protocol 1.1 (HTTP/1.1) was approved in 1999, fast computers were running 500MHz Pentium III chips, Bill Clinton was president of the United States, and software engineers were working hard at fixing the Y2K bug. As for the internet, the US Federal Communications Commission defined broadband as 200 kilobits per second (Kbps), and most users connected to it with 56Kbps modems. Things have changed, and HTTP, the web’s fundamental protocol, is finally changing with the times, too.
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Read full article here: http://www.zdnet.com/article/how-http2-will-speed-up-your-web-browsing/

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We Now Offer SSAE 16 Compliant Hosting!

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Hostirian, a St. Louis Hosting and Managed Services company is now offering SSAE 16 compliant hosting and colocation services. The SSAE 16 compliance audit reviewed and tested in-depth controls over the information technology and security used by Hostirian to deliver hosting products to their customers.

“Obtaining our SSAE 16 compliance shows that detailed policies and procedures for our operations and business are not only in place but tested thoroughly by an independent auditing firm,” says Ken Cox, Vice President of Operations at Hostirian.

“SSAE 16 compliance provides our customers with peace of mind that we are following repeatable, trackable procedures and shows a level of maturity to our business. We’ve also had customers whose partners or insurance companies are showing interest in SSAE 16 compliance,” continued Cox.

The SSAE 16 compliance covers all managed servers and colocation services provided by Hostirian including their cold-row containment pods which provide the ability to increase server density, locking doors, and dedicated surveillance cameras. The data center also logs and records on video all access to and from the data center.

About SSAE 16
SSAE 16 is an enhancement to the current standard for Reporting on Controls at a Service Organization, the SAS70. The changes made to the standard will bring your company, and the rest of the companies in the US, up to date with new international service organization reporting standards, the ISAE 3402. The adjustments made from SAS 70 to SSAE 16 will help you and your counterparts in the US compete on an international level; allowing companies around the world to give you their business with complete confidence.

About Hostirian
Hostirian is a St. Louis Hosting and Managed Services company. Founded in 2001 Hostirian provides hosting for Websites, Cloud Servers, Dedicated Servers, and Colocation. Hostirian also has a 24x7x365 Operations Support Center providing Help Desk, Monitoring, and Security Services. Hostirian has over 14 years of experience working with small to medium sized businesses and their on-site staff is dedicated and available to you. For more information, visit https://www.hostirian.com.

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